CUSTOMER CARE


Banjo 006 Minnow is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below.

Banjo 006 Minnow Customer Service:
Customer Service hours Monday - Friday at 8:00 am till 9:00 pm Eastern
Customer Service hours Saturday - Sunday at 9:00 am till 5:00 pm Eastern Standard Time
Phone: 1 (973) 287-5162


For further assistance in spanish call : (973) 287-5175
Para ayuda in español llame al : (973) 287-5175

To check the status of your order 24 hours per day, seven days per week, simply click on www.customerstatus.com

  60-DAY MONEY BACK GUARANTEE


Manufacturer's 60-Day MONEY BACK GUARANTEE

The manufacturer warrants that your product is free of defects in materials and workmanship and will, at its option, repair or replace any defective component that is returned to it. This warranty runs for sixty (60) days from the original date of purchase, and is valid only in accordance with the conditions set forth below:

1. Normal wear and tear are not covered by this warranty. This warranty applies to consumer use only,
     and is void when the product is used in a commercial or institutional setting.

2. The warranty extends only to the original consumer purchaser and is not transferable. In addition,
    proof of purchase must be demonstrated. This warranty is void if the product has been subject to
    accident, misuse, abuse, impropermaintenance or repair, or unauthorized modification.

3. This limited warranty is the only written or express warranty given by the manufacturer. Any implied
    warranty of merchantability or fitness for a particular purpose on this product is limited in duration to
    the duration of this warranty. Some states do not allow limitations on how long an implied warranty
    lasts, so the above limitation may not apply to you.

4. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the
    purchase price) is theexclusive remedy of the consumer under this warranty. The manufacturer shall
    not be liable for any incidental or consequential damages for breach of this warranty or any implied
    warranty on this product. Some states do not allow the exclusion or limitation of incidental or
    consequential damages, so the above limitation or exclusion may not apply to you.

5. This warranty gives you specific legal rights, and you may also have other rights which vary from
    state to state.

6. The manufacturer shall not be liable for the loss of use of any product, loss of time, inconvenience,
    commercial loss or any other indirect consequential, special or incidental damage due to breach
    of the above warranty or implied warranty, except of theextent prohibited by applicable law,
    any implied warranty of merchantability or fitness for a particular purpose on the product is excluded.

Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $6.99 to cover return postage and handling to the following address: Tristar Products, P.O. Box 3007, Wallingford, CT 06492.